Tuesday, 5 October 2010

Customer service #2

Took the opportunity of wet weather to go to the cinema at the weekend, big corporate multiplex of a place outside Kiev.

While waiting for the film to start decided to grab a coffee from one of the formulaic food retail outlets that populate these sort of places.

Ordered coffee then sat down about twenty yards away from the counter (it was a big multiplex of a place).

Two minutes later Yuri comes over to tell me my coffee was on the counter!

He made my coffee, placed it on the counter then walked the twenty yards to tell me my coffee was on the counter while actually pointing back at it!